Thursday, May 28, 2009

Glasshole

At 12 noon today, just as I was about to go to lunch, my cell phone rang. It was Stephanie. She told me that the sliding glass door had been broken (I missed the "how" at the time).

So, I drove home, swept up a billion pieces of glass, and set a giant board up where the back door used to be.

(Oh, the how it happened part - Irina, in anger, threw a magnet that belongs to Saren. It hit Saren in the head, and then hit the sliding glass door, shattering it. Yeah. That girl needs to get a deal with a professional baseball team.)

So, anyway. I got out the yellow pages to call a glass company or two to get quotes to find out how much it would cost to replace the door.

First company I called, I got a voicemail. The message said, "We're unable to get to the phone, please leave a message. If this is an emergency..." But I hung up at that point because it wasn't, and if the people weren't going to answer their phones, well, that's their loss.

As I was looking for the next company to call, the phone rang. I answered, and it was a guy from the place I had just called, he said, "This is [iforgethisname], I just missed your call?"

I was a little surprised, but I explained the situation and the door's measurements to him. He asked if we wanted tempered glass (which is what we had) or laminated, which would be extra, but it (supposedly) wouldn't shatter if it broke in the future. The tempered glass would cost $250, the laminated would be $375.
I said the tempered, and he told me that he'd have to check his stock to see if he had a piece that size, and that he would call me back in 20 minutes. He also asked me, "If I don't have the tempered glass, I *do* have the laminated in, would you want to go with that?"
I agreed that, if we had to do the laminated, I'd go with that.

I hung up, and talked to Steph.
After a few minutes, she said, "Do you want to call any other places to see if it might be cheaper?"

I said sure, and called another place, and long story short (too late!), they're going to be able to put the tempered glass in for 200, and they've got it in stock. (ALthough they said they won't be here until sometime between 5pm and 8pm....so we're still waiting.)

After hanging up with Company #2, I was like, "Should I call the first guy back to let him know we don't need him?"

Steph said to just wait until he calls us. But I didn't want to risk him actually sending someone out, so I called him up and here's how our conversation went:

Me: "Hey, I just called you a few minutes ago, about the sliding glass door?"
Jerkass Glass Guy: "Yeah."
Me: "I wanted to let you know that we got someone else that is going to do it."
JGG: "Oh. Thanks for making me go out of my way."
Me: "Well, sorry, man."
JGG: "Asshole." and then he hung up.

Wow. So glad we didn't go with him. And really, I stopped him from going out of his way. I mean, jesus. Some people.

3 comments:

Amy said...

Dude. Seriously.

I hope you have a back door soon!

Annika said...

Man, people sure do have manners.

Not good ones, but you know. They have them.

Anonymous said...

A magnet??! Made of what, solid rock? And on a ricochet? If Irina can develop a curveball, she's got a real future. Thor once shattered my mom's sliding glass door, but that was from running right thru it. Also, man, I would have seriously called that guy back and gone postal. What a dick.

A magnet...

-Kirk